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    • Mexican Consumer Complaint Behavior 

      Cruz Rodríguez, Ignacio Javier; Rosas Rojas, Eduardo (El Colegio de Sonora, 2021-07-01)
      Objective: to examine the main determinants of consumer complaining behavior in Mexico from 2006 to 2017, using annual data for the 32 states. Methodology: a static balanced panel data model was estimated and later the ...