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Quality and Demand for the Service of Three-star Hotels in the Oil Region of Ciudad del Carmen, CampecheCalidad y demanda del servicio de hoteles de tres estrellas en la región petrolera de Ciudad del Carmen, Campeche
(El Colegio de Sonora, 2020-08-17)
The objective of this research is to evaluate the service quality and the factors that affect the demand for three-star hotels in Ciudad del Carmen, Campeche. Servqual model was used to evaluate service quality and a ...